Security Officer Bilingual Welcome Desk
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Bilingual Welcome Desk in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a dynamic commercial real estate location where you will serve as the front desk presence, welcoming visitors, managing access, and supporting security-related protocols with professionalism and care. In this highly visible role, you will help create a polished first impression through strong communication and customer service while working with a team that values agility, reliability, innovation, teamwork, and integrity.
Position Type: Full Time
Pay Rate: $18.57 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 07:00 AM - 03:00 PM |
| Tue | 07:00 AM - 03:00 PM |
| Wed | 07:00 AM - 03:00 PM |
| Thur | 07:00 AM - 03:00 PM |
| Fri | 07:00 AM - 03:00 PM |
What You'll Do:
- Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities as appropriate for the location.
- Monitor lobby and entry activity, verify visitor credentials, issue access badges when applicable, and help to deter unauthorized access through attentive front desk presence.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate with building management, tenants, vendors, and/or emergency services as needed.
- Maintain detailed front desk logs, document incidents and unusual activity, answer questions, and support employees and visitors with access-related requests in a professional manner.
- Observe cameras, phones, and other front desk systems to report concerns, support after-hours entry procedures, and follow location protocols for deliveries, contractors, and guest arrivals.
Minimum Requirements:
- Have 2 or more years of security-related experience.
- Be able to speak, read, and write fluent Spanish.
- Be at least 21 years of age.
- CPR certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Florida State Security Agency License No. B8500287
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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