Security Officer – Front Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer – Retail Front Desk in Monroeville, PA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer with Allied Universal at a leading retail location, you will be the first point of contact for visitors and employees, providing a welcoming presence while monitoring access and assisting guests. Your role will involve maintaining detailed logs, responding to security-related incidents, and delivering outstanding customer service. By remaining attentive and approachable, you will help to deter unwanted activity and create a positive environment. Join a team that values integrity, innovation, and teamwork, where your dedication puts people first and supports a caring culture.

Position Type: Full Time

Pay Rate: $18.59 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location by greeting guests, verifying identification and/or credentials, and documenting visitor logs as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols and procedures.
• Observe and report any unusual activities or incidents to Allied Universal management and/or site leadership.
• Assist with emergency response activities as appropriate, including communicating clear instructions and supporting evacuation procedures if needed.
• Maintain a visible presence at the front desk to help to deter unauthorized entry and/or disruptive behavior.
• Support daily operations by answering questions, providing directions, and assisting with general inquiries from visitors and staff.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.