Security Officer Lobby Reception Specialist
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Lobby Reception Specialist in New York, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Front Desk Officer at a prestigious financial institution location, where you will welcome visitors, manage access and badges, monitor lobby activity, and provide outstanding customer service and communication. In this highly visible role, you will help support a professional environment through attention to detail, teamwork, and integrity while representing our agile, reliable, innovative, and people-first culture.
Position Type: Full Time
Pay Rate: $19.00 / Hour
Job Schedule:
DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMWed04:00 PM - 12:00 AMThur04:00 PM - 12:00 AMFri04:00 PM - 12:00 AMWhat You'll Do:
- Provide customer service at the front desk by following security-related procedures, site-specific policies, and/or emergency response activities appropriate to a financial services location.
- Monitor lobby and reception activity, greet visitors, verify identification and access credentials, and help to deter unauthorized entry through established front desk protocols.
- Answer phones, assist with visitor registration, issue temporary access materials when required, and maintain accurate front desk logs and incident documentation.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services when appropriate.
- Support a professional front desk environment by observing activity in the immediate reception area, reporting unusual behavior, and communicating clearly with employees, guests, and Allied Universal leadership.
Minimum Requirements:
- A guard card or license is preferred.
- Comfort using a computer or tablet is preferred.
- Access control and badge experience is preferred.
- CPR certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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