Security Officer Patrol Service Officer
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Patrol Service Officer in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will conduct routine patrols, remain visible to help deter security-related incidents, and deliver outstanding customer service. In this role, you will support access awareness, assist shoppers and staff, and contribute to a welcoming environment through teamwork, integrity, and a caring, reliable approach.
Position Type: Full Time
Pay Rate: $19.48 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 07:00 AM - 03:00 PM |
| Tue | 03:00 PM - 10:30 PM |
| Fri | 07:00 AM - 03:00 PM |
| Sun | 07:00 AM - 03:00 PM |
What You'll Do:
- Provide customer service to visitors, customers, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities in a retail location.
- Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and document observed activity according to site protocols.
- Conduct regular and random patrols throughout the store, exterior areas, parking areas, and perimeter to help to deter unauthorized activity and/or policy violations.
- Monitor entrances, exits, and high-traffic areas for unusual behavior, assist with access-related concerns, and report maintenance, hazard, and/or security-related issues to the appropriate contact.
- Support loss prevention awareness by observing customer and employee activity, reporting suspicious behavior, and assisting with de-escalation when needed.
Minimum Requirements:
- Customer service experience is preferred.
- Loss prevention experience is preferred.
- A state, county, or city issued security-related license is preferred.
- Access control and/or badge experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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