Security Officer Communications Dispatcher
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Communications Dispatcher in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Professional supporting a dynamic financial institution location. In this role, you will monitor communications, coordinate responses, manage access activity, and help support smooth security-related operations while delivering outstanding customer service. You will play an important part in a caring team that values agility, reliability, innovation, teamwork, and integrity, making each shift meaningful and engaging.
Position Type: Full Time
Pay Rate: $23.00 / Hour
Job Schedule:
DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PMWhat You'll Do:
- Provide customer service to clients, visitors, and staff by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities at a financial institution location.
- Monitor phones, radios, alarms, and/or other dispatch systems to receive calls for assistance, prioritize incidents, and coordinate the timely assignment of personnel to reported situations.
- Respond to incidents and critical situations in a calm, problem-solving manner, gathering relevant details and relaying clear information to on-site personnel, supervisors, and/or emergency services as needed.
- Maintain detailed activity logs, incident reports, and dispatch records, documenting calls, responses, and unusual activity in accordance with site policies and Allied Universal standards.
- Support security-related operations by monitoring designated areas through available systems, helping to identify unusual activity, and communicating updates to appropriate personnel for follow-up.
Minimum Requirements:
- Customer service experience is preferred.
- A guard card or license is preferred.
- A state, county, or city issued security-related license is preferred.
- Access control and/or badge experience is preferred.
- CPR certification is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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