Security Officer Welcome Desk Agent
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Welcome Desk Agent in Omaha, NE, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. Join Allied Universal as a Front Desk Professional in a fast-paced logistics and distribution location, where you will welcome visitors, manage access, monitor activity, and support security-related operations through strong communication and customer service. This role offers the chance to stay engaged at the center of daily activity while reflecting our values of being agile, reliable, and innovative, with teamwork, integrity, and a people-first approach.
Position Type: Full Time
Pay Rate: $18.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 10:00 PM - 06:00 AM |
| Wed | 10:00 PM - 06:00 AM |
| Thur | 10:00 PM - 06:00 AM |
| Sun | 10:00 PM - 06:00 AM |
What You'll Do:
- Provide customer service to visitors, drivers, vendors, and employees by carrying out security-related procedures, site-specific policies, and/or emergency response activities at a busy logistics and distribution location.
- Monitor front desk activity, manage access procedures, verify identification and/or visitor records, and help to deter unauthorized entry in accordance with site guidelines.
- Answer phones, greet arriving guests, direct traffic to appropriate departments, and document routine and unusual activity in required logs and reports.
- Respond to incidents and critical situations in a calm, problem-solving manner, including notifying appropriate personnel and supporting site response protocols as needed.
- Observe lobby and entrance areas for unusual behavior, report concerns promptly, and assist with badge issuance, package release procedures, and other assigned front desk duties.
Minimum Requirements:
- At least 6 months of security-related experience is required.
- Comfortable using a computer or tablet is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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