Security Officer - Front Desk Concierge

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge in Orlando, FL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Front Desk Security Officer in a healthcare location, you will be the first point of contact for visitors, staff, and patients, helping to create a welcoming and secure environment. Your primary responsibilities will include monitoring access to the facility, verifying credentials, and assisting with security-related inquiries, all while providing outstanding customer service. At Allied Universal, you will thrive in a caring culture that values teamwork, innovation, and integrity, making a positive impact every day in a meaningful healthcare setting.

Position Type: Full Time

Pay Rate: $21.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet visitors, staff, and patients in a professional and courteous manner while stationed at the front desk of the healthcare location.
• Monitor access to the facility, verifying credentials and assisting with visitor check-in and/or check-out processes.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols.
• Provide excellent customer service by answering questions, giving directions, and assisting with inquiries related to security-related procedures and/or site-specific policies.
• Maintain accurate logs and records of visitor activity, incidents, and any security-related concerns observed at the front desk.
• Communicate and coordinate with facility staff and Allied Universal management regarding any unusual activity, security-related concerns, or emergencies.
• Support emergency response activities as needed, including following instructions during evacuations or lockdowns.

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must have at least 1 year of law enforcement experience or 2 years of security supervisor or manager experience, or 3 years of security-related experience.
• Must be at least 21 years of age.
• A valid guard card or license is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.