Security Professional - Unarmed Hotel Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Unarmed Hotel Patrol in Lake Buena Vista, FL, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an unarmed patrol officer with Allied Universal, you will monitor and patrol assigned areas within a hotel and resort environment, helping to deter security-related incidents and maintaining a welcoming atmosphere for all guests and staff. Your visible presence and commitment to exceptional customer service will support a secure and comfortable experience throughout the location. Join a team that values agility, reliability, and innovation, where people come first, teamwork drives success, and integrity guides every action.

Position Type: Full Time

Pay Rate: $17.51 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and emergency response activities as needed within the hotel and resort environment.
• Respond to incidents and critical situations in a calm, problem-solving manner, utilizing de-escalation techniques when appropriate.
• Conduct regular and random patrols throughout the interior and exterior of the property, including guest areas, service corridors, and perimeter, to help to deter unauthorized activity and identify potential concerns.
• Monitor access points and observe for unusual or suspicious behavior, promptly reporting incidents according to site protocols.
• Collaborate with hotel and resort staff to address security-related concerns and support daily operations.
• Document observations, incidents, and activities in detailed written reports following Allied Universal guidelines.
• Assist with crowd control during events or busy periods as directed by site management.
• Support Allied Universal and client staff during emergency situations, including evacuation procedures and medical emergencies, by following established protocols.

Minimum Requirements:

• Possession of a valid security guard card or license is preferred.
• Comfort with using a computer or tablet is preferred.
• Customer service experience is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.