Security Officer - Commercial Business Front Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - CRE Front Desk Full-Time in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Officer with Allied Universal in a commercial real estate environment, you will be the first point of contact for visitors, providing a welcoming and professional presence. Your responsibilities include monitoring access control, managing visitor badges, handling alarm panels, and delivering outstanding customer service. You will help to deter security-related incidents by maintaining a visible and attentive presence at the front desk, supporting a secure environment for tenants and guests. Join our team where people come first, and be part of a culture that values integrity, teamwork, and innovation.

Position Type: Full Time

Pay Rate: $17.15 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Welcome visitors, employees, and contractors at the front desk, providing excellent customer service while following site-specific security-related procedures and Allied Universal policies.
• Monitor access to the location by verifying identification and issuing badges, helping to deter unauthorized entry and/or activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as needed according to protocol.
• Maintain accurate records of visitor and employee activity, incidents, and other security-related documentation as required by the site.
• Communicate professionally with property management, building tenants, and visitors, addressing inquiries and/or concerns as appropriate.
• Support emergency response activities at the location, assisting with evacuation and/or other procedures as directed.
• Operate security-related systems and equipment, such as cameras and access control systems, to support site operations.

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.