Security Officer - CRE Visitor Desk

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - CRE Visitor Desk in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a premier commercial real estate location, you will play an essential role in creating a welcoming and secure-related environment for tenants and visitors. Your responsibilities include managing access, monitoring alarm panels, providing outstanding customer service, and using computer or tablet systems to support daily operations. At Allied Universal, we value teamwork, innovation, and integrity, and our supportive culture empowers you to put people first while helping to deter security-related incidents and maintaining a professional presence at the front desk.

Position Type: Full Time

Pay Rate: $16.25 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by greeting tenants, visitors, and guests in a professional manner at the front desk of a commercial real estate location.
• Carry out security-related procedures and site-specific policies while managing access control for individuals entering and exiting the building.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, including escalating issues as appropriate.
• Monitor visitor and contractor logs, issue identification badges, and verify credentials as needed.
• Maintain awareness of surroundings to help to deter unauthorized activity or access within the lobby and reception area.
• Assist with communication during emergency response activities, following established protocols and providing directions or information to building occupants and first responders.
• Document all security-related incidents and daily activities in detailed reports for management review.

Minimum Requirements:

• Customer service experience is preferred.
• Experience with alarm panels is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.