Security Officer Guest Relations Commercial Business)
Philadelphia, Pennsylvania
Position Type: Full Time
Shift Type: Overnight
Req ID: 2026-1607923
Work Days Available: Monday, Tuesday, Wednesday, Saturday
Date posted: 06/05/2026
As a Security Officer Guest Relations Associate in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, support security-related protocols, and deliver exceptional customer service and communication. In this highly visible role, you will help create a positive first impression while supporting daily operations with agility, reliability, innovation, teamwork, and integrity.
Position Type: Full Time
Pay Rate: $18.60 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 11:00 PM - 07:00 AM |
| Tue | 11:00 PM - 07:00 AM |
| Wed | 11:00 PM - 07:00 AM |
| Sat | 11:00 PM - 07:00 AM |
What You'll Do:
- Provide customer service to tenants, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or emergency response activities at the front desk of a commercial real estate location.
- Monitor lobby and front desk activity, verify visitor access in accordance with site protocols, and communicate with building personnel regarding arrivals, deliveries, and/or access requests.
- Respond to incidents and critical situations in a calm, problem-solving manner, documenting relevant details and reporting concerns through appropriate channels.
- Answer phones, greet guests, and support front desk operations while helping to deter unauthorized access through attentive observation and adherence to post instructions.
- Maintain awareness of building activity, assist with badge or credential processes when applicable, and provide information and direction consistent with property procedures.
Minimum Requirements:
- Access control and badge experience is preferred.
- Comfort using a computer or tablet is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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