Security Officer Reception Operations Job in Phoenix, Arizona
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Reception Operations in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Security Officer at a dynamic retail mall location, you will welcome visitors, manage access, monitor entry activity, and provide professional assistance to tenants, shoppers, and guests. Your visible presence and strong communication skills will help support a secure, welcoming environment and help deter security-related incidents. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide everything we do.
Position Type: Full Time
Pay Rate: $22.28 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 09:30 AM - 06:00 PM |
| Tue | 09:30 AM - 06:00 PM |
| Wed | 09:30 AM - 06:00 PM |
| Thur | 09:30 AM - 06:00 PM |
| Fri | 09:30 AM - 06:00 PM |
What You'll Do:
- Provide customer service to visitors, tenants, shoppers, and staff by carrying out site-specific security-related procedures and policies at a retail mall front desk.
- Greet guests, manage visitor access, issue passes or credentials as directed, and provide information regarding mall services, directions, and tenant locations.
- Monitor access points, cameras, alarm panels, and communications systems from the front desk, reporting unusual activity or maintenance concerns according to site procedures.
- Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency responders when needed.
- Maintain accurate visitor logs, incident reports, and other required documentation while supporting a welcoming and professional environment.
Minimum Requirements:
- A guard card or license is preferred.
- Access control and badge experience is preferred.
- Handcuffing certification is preferred.
- CPR certification is preferred.
- Comfort using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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