Security Officer Retail Store
Pleasanton, California
Position Type: Full Time
Shift Type: Morning, Afternoon
Req ID: 2026-1605419
Work Days Available: Monday, Tuesday, Wednesday, Thursday
Date posted: 06/03/2026
As a Security Officer Customer Service Patrol in Pleasanton, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed patrol officer in a busy retail location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, and deliver outstanding customer service. This role offers the chance to support shoppers, associates, and daily operations while working with a team that values agility, reliability, innovation, teamwork, and integrity.
Position Type: Full Time
Pay Rate: $23.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 06:00 AM - 03:00 PM |
| Tue | 06:00 AM - 03:00 PM |
| Wed | 03:00 PM - 11:30 PM |
| Thur | 03:00 PM - 11:30 PM |
What You'll Do:
- Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a retail location.
- Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner while documenting relevant details and notifying appropriate personnel.
- Conduct regular and random patrols throughout the store, parking areas, and perimeter to help to deter unwanted activity and identify security-related concerns.
- Monitor entrances, exits, and high-traffic areas to observe visitor activity, support loss prevention efforts, and report suspicious behavior.
- Assist with access control, de-escalation, and communication with staff, visitors, and/or first responders during routine operations or urgent situations.
Minimum Requirements:
- Customer service experience is preferred.
- A state, county, or city issued security license is preferred.
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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