Major Case Unit Investigator
Raleigh, North Carolina
Position Type: Full Time
Req ID: 2026-1612320
Date posted: 06/12/2026
Company Overview:
Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.
Allied Universal® is hiring a Major Case Unit Investigator (MCU). MCU staff investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The Investigator must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution.
RESPONSIBILITIES:
- Use specialized services to identify new and emerging fraud trends and provide an enhanced focus on complex claims, high-risk claim exposures, such as organized crime-rings, Complex Financial Fraud Schemes, medical provider treatment fraud, medical provider billing fraud, Corporate Investigations, Case File Reviews, Anti-Fraud Consulting, and Criminal Conspiracies involving the insurance industry.
- Conduct complex Investigations across all lines of business in the insurance industry which may involve serious injuries, extensive damages, large scale or multi-party construction defect matters or complicated coverage issues.
- Analyze and interpret complex and voluminous evidence and convey highly technical information effectively to others.
- Prepare and submit detailed investigative reports as necessary and make investigative recommendations in accordance with all applicable fraud statutes, case law, and the policy contracts
- Assist clients as a subject matter expert/ expert witness, coordinate and attend Examinations Under Oath, and attend legal proceedings as required.
- Utilize the most advanced investigative techniques in the industry to include Analytics; Link Analysis; and Advanced Database and Social Media Analysis to assess suspected fraudulent claims or provider activity and create business intelligence reports that advance fraud identification and prevention efforts.
- Coordinate with local, state, and federal law enforcement and prosecutors, Department of Insurances, NICB, other carrier SIU’s
- Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor
QUALIFICATIONS (MUST HAVE):
- Must possess one or more of the following:
- Bachelor’s degree in Criminal Justice or a related field
- A minimum of five years of complex criminal investigative experience as a criminal investigator, detective, and/or special agent in a full-time capacity, conducting fraud/economic related analysis. OR five (5) years of experience as a special investigator conducting insurance claim analysis and investigations with a carrier, third-party administrator and/or vendor contracted special investigations unit, plus one year conducting complex investigations.
- Ability to be properly licensed as a Private Investigator as required by the state where you reside
- Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
- Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area.
- Proficient in utilizing laptop computers and cell phones.
- Ability to type 40+ words per minute with minimum error
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- One or more of the following professional industry certifications:
- Certified Fraud Investigator (CFE)
- Certified Insurance Fraud Investigator (CIFI)
- Fraud Claim Law Associate (FCLA)
- Fraud Claim Law Specialist (FCLS)
BENEFITS:
- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
- Seven paid holidays annually, sick days available where required by law
- Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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