Security Officer - Courthouse Lobby Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Courthouse Lobby Desk in Rockville, MD, you will serve and safeguard clients in a range of industries such as Government, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer at a government location, you will welcome visitors, verify identification, manage access control and badges, and monitor cameras and alarms. You will document incidents with clear, professional communication and help support a positive visitor experience while helping to reduce security-related issues through strong presence and attention to detail. At Allied Universal, you will join an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Part Time

Pay Rate: $21.45 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and vendors by following site-specific procedures and security-related policies at a government location.
• Operate the front desk access control process by greeting and screening visitors, verifying identification, issuing temporary credentials, and maintaining visitor logs.
• Monitor cameras, alarms, and other security-related systems from the front desk and communicate unusual activity to the appropriate personnel.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating site emergency response notifications as directed by post orders.
• Answer phones, route calls, and coordinate with on-site departments and/or building management regarding access requests, deliveries, and general inquiries.
• Document and report incidents, observations, and service requests using written logs and electronic reporting tools in accordance with site policy.
• Control key, badge, and credential accountability when assigned, including tracking issuance and returns per site procedures.
• Support access management for scheduled meetings and high-traffic periods by organizing check-in flow and providing clear directions to authorized areas.
• Assist with maintaining front desk appearance and readiness by keeping required forms, signage, and communication equipment available for daily operations.

Minimum Requirements:

• Have 2+ years of security experience.
• Be 21+ years of age.
• Customer service experience is preferred.
• Be comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.