Security Officer - GSOC Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Telecom Command Center in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a fast-paced tech location where you will support a dispatch post by monitoring alarms and cameras, coordinating responses, and documenting security-related activity. You will help manage access control and badge activity, communicate clearly with onsite teams and visitors, and use computers and/or tablets to keep operations moving. Bring strong customer service and integrity as you partner with a reliable, agile team that puts people first.

Position Type: Full Time

Pay Rate: $33.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to site personnel and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch center by monitoring alarms, CCTV, phones, radios, and access control systems, and routing calls for service to on-site personnel as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating notifications and communications with site management and public responders when directed.
• Document activities in daily reports and incident reports, including calls for service, dispatch actions, and system events, and maintain accurate logs and records.
• Conduct regular and random patrols around the business and perimeter as assigned. Working environments and conditions may vary by location.

Minimum Requirements:

• Access control and/or badge experience is preferred.Experience with Everbridge is preferred.
• CPR and/or First Aid experience is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer and/or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

PPO#14417