Security Officer Front Desk Associate
As a Security Officer Front Desk Associate in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Front Desk Officer at a dynamic tech location, where you will welcome visitors, manage access, monitor the lobby, and support day-to-day security-related operations with professionalism and care. This role is ideal for someone who enjoys customer service, clear communication, and being a reliable presence. Bring your agility, teamwork, and integrity to a people-first culture that values innovation.
Position Type: Full Time
Pay Rate: $28.14 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 11:00 AM - 07:30 PM |
| Tue | 11:00 AM - 07:30 PM |
| Wed | 11:00 AM - 07:30 PM |
| Thur | 11:00 AM - 07:30 PM |
| Fri | 11:00 AM - 07:30 PM |
What You'll Do:
- Provide customer service at the front desk by following site-specific procedures, assisting employees, visitors, and vendors, and addressing security-related concerns in a professional manner.
- Monitor lobby activity, manage visitor check-in and sign-in processes, verify credentials, and help to control access to the location in line with established protocols.
- Answer phones, direct guests, receive and document deliveries, and support front desk operations for a fast-paced technology-focused location.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate details to site contacts and/or emergency responders when appropriate.
- Maintain detailed logs, reports, and front desk records related to security-related events, visitor activity, and/or access control issues.
Minimum Requirements:
- At least 1 year of security-related experience is required.
- A guard card and/or license is preferred.
- Comfort using a computer or tablet is preferred.
- CPR and/or First Aid certification is preferred.
- Customer service experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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- Regional Vice President
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