Security Officer - Front Desk Concierge Part-Time

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Front Desk Concierge Part-Time in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer with Allied Universal at a prestigious commercial real estate location, you will be the first point of contact for tenants, visitors, and staff. Your primary responsibilities include providing exceptional customer service, managing access control, and assisting with inquiries to help create a secure and welcoming atmosphere. You will use your communication skills and professional presence to support security-related operations, helping to deter incidents and maintaining a positive environment. Join our team and contribute to a culture that values teamwork, integrity, and putting people first.

Position Type: Part Time

Pay Rate: $22.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist visitors, tenants, and employees in a professional and courteous manner at the front desk of the location.
• Monitor access to the building, verifying credentials and managing visitor logs to help to deter unauthorized entry.
• Follow site-specific policies and security-related procedures as directed by the client and Allied Universal leadership.
• Respond to incidents and critical situations occurring at or near the front desk in a calm, problem-solving manner.
• Coordinate with emergency responders and/or building management in accordance with established protocols during emergency response activities.
• Maintain clear and accurate documentation of daily activities, incidents, and relevant observations.
• Provide customer service by addressing inquiries, offering directions, and supporting tenants and guests as needed.

Minimum Requirements:

• Must be at least 21 years of age.
• Ability to lift more than 20 lbs is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.