Security Officer Guest Services Desk
As a Security Officer Guest Services Desk in Southfield, MI, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Security Officer, where you will welcome visitors, manage access, monitor lobby activity, and support security-related procedures with professionalism and care. In this highly visible role, you will help create a positive first impression through strong communication, teamwork, integrity, and a people-first approach that reflects our agile, reliable, and innovative culture.
Position Type: Full Time
Pay Rate: $18.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 02:00 PM - 10:00 PM |
| Tue | 02:00 PM - 10:00 PM |
| Wed | 02:00 PM - 10:00 PM |
| Thur | 02:00 PM - 10:00 PM |
| Fri | 02:00 PM - 10:00 PM |
What You'll Do:
- Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
- Monitor lobby and reception areas, greet visitors, confirm appointments, and direct guests, vendors, and staff in a courteous and professional manner.
- Assist with access control activities by checking identification, issuing visitor credentials, maintaining entry logs, and reporting unusual activity or policy concerns.
- Respond to incidents and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when needed.
- Support daily front desk operations in a dynamic office environment by answering general inquiries, receiving deliveries, and helping to deter unauthorized access through attentive presence and consistent policy application.
Minimum Requirements:
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- Comfortable using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
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After submitting your application, keep an eye out for an email or text with a link to start your HireVue Digital Interview. It's a quick and easy way to move your application forward, and you could even receive an offer in just a few days instead of waiting weeks!
Learn more about Digital InterviewsCareer Path
Allied Universal offers many career paths to support your immediate and future success.
- Regional Vice President
- General Manager
- Branch Manager
- Director of Operations
- Client Manager
- Operations Manager
- Field Supervisor
- Shift Supervisor
- Security Professional
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