Security Officer Guest Services Desk
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Guest Services Desk in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk professional, where you will welcome visitors, support access and badge processes, and help maintain a professional environment through strong communication and customer service. In this people-first role, you will use teamwork, integrity, and innovation to help address security-related concerns while creating a positive first impression for everyone who enters the site.
Position Type: Full Time
Pay Rate: $21.12 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 03:00 PM - 11:00 PM |
| Tue | 03:00 PM - 11:00 PM |
| Sat | 07:00 AM - 03:00 PM |
| Sun | 07:00 AM - 03:00 PM |
What You'll Do:
- Provide customer service at the front desk by following site-specific procedures, monitoring access activity, and/or directing visitors, employees, and vendors within a technology-focused location.
- Support visitor management by greeting guests, verifying identification and/or appointments, issuing access credentials, and maintaining front desk logs in line with site protocols.
- Respond to incidents, questions, and critical situations in a calm, problem-solving manner, including contacting site contacts, emergency services, and/or Allied Universal leadership when appropriate.
- Monitor entrances, lobby areas, cameras, and communication systems to help identify unusual activity and report security-related concerns according to post instructions.
- Assist with administrative and security-related front desk duties such as answering phones, documenting daily activity, receiving deliveries, and coordinating with building staff and/or client representatives.
Minimum Requirements:
- Have at least 2 years of security-related experience.
- Be at least 21 years of age.
- Be comfortable using a computer or tablet, preferred.
- Have access control and/or badge experience, preferred.
- Have customer service experience, preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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