Security Officer - Retail Patrol Part-Time

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Patrol Part-Time in Monroe, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As an Unarmed Patrol Officer at a busy retail location, you will monitor and patrol assigned areas, conduct routine rounds, and maintain a visible presence that helps to deter security-related incidents. You will respond to concerns, document observations, and communicate clearly with team members, store associates, and shoppers. Bring Allied Universal values of agility, reliability, innovation, teamwork, caring, and integrity while delivering a welcoming customer service experience.

Position Type: Part Time

Pay Rate: $20.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and customers by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random patrols throughout the retail location, sales floor, entrances, exits, and perimeter to help to deter theft and other unwanted activity.
• Monitor customer and employee activity for unusual behavior and potential policy violations, and report observations per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including disputes, disturbances, medical calls, and fire or intrusion alarms.
• Control access at designated entrances and restricted areas by observing foot traffic, verifying credentials when required, and directing visitors to the appropriate areas.
• Provide a visible presence near high-traffic areas, registers, and merchandise displays to help to deter loss incidents.
• Assist with incident documentation by completing written reports, shift logs, and witness statements as required.
• Coordinate with store leadership, Allied Universal supervision, and local law enforcement when needed to support incident response and follow-up.
• Operate radios, telephones, and other communication tools to receive calls for service and relay accurate information.
• Support closing and opening activities as assigned, including perimeter checks, door checks, and observation of key control procedures when applicable.
• Maintain awareness of changing conditions such as crowds, weather, and delivery activity, adjusting patrol patterns based on site-specific direction.
• Follow all site-specific policies and Allied Universal guidelines related to appearance, customer interactions, and security-related conduct while on post.

Minimum Requirements:

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.