Security Officer - Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Specialist in Niskayuna, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer with Allied Universal in a manufacturing and industrial setting, you will play a key role in monitoring and patrolling assigned areas, supporting a secure environment for all on site. You will conduct routine patrols, remain highly visible to help to deter potential security-related incidents, and offer exceptional customer service while communicating clearly with site personnel. By embodying Allied Universal’s values of teamwork, integrity, and people-first care, you contribute to a reliable and innovative team dedicated to creating a positive experience for everyone at the location.

Position Type: Part Time

Pay Rate: $30.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Serve as the primary point of contact for incoming and outgoing communications related to security-related incidents and activities within the manufacturing and industrial location.
• Monitor alarms, cameras, and other electronic surveillance equipment to help to deter unauthorized access or suspicious activity.
• Dispatch security personnel to various areas of the location in response to incidents, emergencies, or as required by site protocols.
• Maintain detailed and accurate records of all calls, incidents, and dispatches according to Allied Universal and site-specific procedures.
• Coordinate with local law enforcement, emergency responders, and site management during critical situations and/or emergencies.
• Provide excellent customer service by responding promptly and professionally to all inquiries and requests from site personnel and visitors.
• Follow established security-related procedures and site-specific policies to help maintain a secure environment throughout the location.
• Remain calm and use problem-solving skills to respond to incidents and critical situations as they arise.

Minimum Requirements:

• Candidates must have 3 or more years of combined law enforcement, military, or security-related experience or possess a college degree.
• A college degree is required.
• Candidates must provide proof of high school diploma or GED as required by the client.
• Candidates must be at least 21 years of age.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.