Security R&D Manufacturing Dispatch Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Manufacturing Dispatch Specialist in Niskayuna, NY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer at a leading manufacturing and industrial location, you will play a key role in monitoring and coordinating security-related activities to help maintain a secure environment. Your responsibilities will include conducting routine patrols, responding to incidents, and providing exceptional customer service through clear communication and teamwork. At Allied Universal, we value agility, reliability, and innovation, and our caring culture puts people first. Join our team to be part of a company that acts with integrity and delivers through collaboration, making a difference every day on site.

Position Type: Part Time

Pay Rate: $30.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and coordinate communications between personnel, visitors, and emergency responders within the manufacturing and industrial location.
• Utilize dispatch systems to relay information and instructions to on-site security-related teams and/or relevant staff.
• Respond to alarms and incidents by notifying appropriate personnel and providing clear, calm instructions.
• Document and maintain detailed records of incidents, calls, and dispatch activities.
• Assist with access control by remotely granting or denying entry based on established site-specific policies and procedures.
• Support emergency response activities by communicating accurate information to appropriate parties in a timely manner.
• Provide customer service to employees, visitors, and contractors by addressing inquiries and assisting with site-specific protocols.
• Help to deter unauthorized activities by maintaining constant awareness of site operations through surveillance systems and/or communication.
• Follow all site-specific security-related procedures as directed by Allied Universal and client requirements.

Minimum Requirements:

• Have at least three years of combined law enforcement, military, or security-related experience or possess a college degree.
• Client requires proof of a high school diploma or GED.
• Be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.