Security Professional - Utilities Customer Service Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Professional - Utilities Customer Service Desk in Rye, NY, you will serve and safeguard clients in a range of industries such as Utilities, and more. As a Front Desk Security Professional with Allied Universal at a utilities location, you will be the first point of contact for visitors and employees, providing a welcoming presence and assisting with access management. You will monitor entry points, respond to security-related incidents, and offer exceptional customer service while utilizing computer systems or tablets as needed. By being attentive and approachable, you will help to deter potential security-related issues and support a positive environment. Join our team and contribute to a culture built on integrity, teamwork, and putting people first.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk of a utility location.
• Monitor access and greet all persons entering the facility, verifying identification and visitor credentials as required.
• Maintain logs and/or reports regarding daily activities and any security-related incidents that occur at the front desk.
• Assist with emergency response activities when appropriate, following Allied Universal protocols and site-specific instructions.
• Respond to incidents and critical situations in a calm, problem-solving manner, promptly notifying appropriate personnel as needed.
• Communicate professionally with clients, visitors, and Allied Universal team members to address inquiries and relay important information related to security-related matters at the location.

Minimum Requirements:

• Must be at least 21 years of age.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• A valid guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.