Healthcare Enterprise Operations Specialist Job in
Position Type: Full Time
Req ID: 2026-1723369
Date posted: 10/26/2026
Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Allied Universal® is hiring a Healthcare Enterprise Operations Specialist to support a large healthcare client. Healthcare Enterprise Operations Specialis serves as a strategic operational resource responsible for identifying, troubleshooting, and resolving complex operational challenges across assigned healthcare accounts. This unique, hands-on role focuses on stabilizing account operations, resolving critical client concerns, improving service delivery, and ensuring consistent execution of contractual and operational requirements across healthcare facilities.
RESPONSIBILITIES:
- Partner with enterprise team to resolve operational challenges, coach field teams, improve accountability, and strengthen service delivery.
- Travel extensively throughout the assigned healthcare portfolio, potentially up to 75%, to conduct site inspections, engage with clients, and provide direct operational support.
- Build strong relationships with healthcare clients, facility leadership, and internal stakeholders through regular site visits and direct engagement.
- Identify and resolve complex operational issues, staffing challenges, service gaps, and client escalations across healthcare accounts; develop and implement corrective action plans.
- Lead critical operational initiatives, including account transitions, new account startups, service recovery efforts, staffing stabilization, and other high-priority projects. Provide hands-on support to struggling accounts and implement sustainable solutions to improve operational performance.
- Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
- Monitor staffing, scheduling, service delivery metrics, invoicing, and financial performance; identify inefficiencies and implement improvements.
QUALIFICATIONS (MUST HAVE):
- Must possess one or more of the following:
- Bachelor’s degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high -workforce environment or service industry
- Associate’s degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
- High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
- Minimum of two (2) years of account management experience driving customer solutions
- Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
- Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
- Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
- Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
- Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
- Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events
- Ability to travel 35% to 75% of the time based on client and company’s needs
PREFERRED QUALIFICATIONS (NICE TO HAVE):
- Military veteran, law enforcement, or contract or proprietary security services experience
COMPENSATION & BENEFITS:
- Pay rate: $69,000 to $85,000 per year
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Eligibility for our retirement plans
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
- Bonus
#LI-26
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
.
Similar Jobs
- Healthcare Network Security Manager Tennessee, United States
- Global Vice President, Enterprise Accounts United States
- Business Development Manager - Security Services California, United States
- Marketing Assistant - New York Metropolitan Area New York, United States
- Business Development Manager - Remote Texas, United States
Open Roles You Can Apply For Today
Related Content
-
Allied Universal Named to Forbes List of America’s Best Employers by State
This recognition reflects our commitment to creating meaningful career opportunities, supporting professional growth, and fostering a culture where our talented workforce can thrive. -
Meet Crystal Oberton
Meet Crystal Oberton, an Allied Universal Security Officer dedicated to passenger safety at Philadelphia International Airport (PHL). With 27 years of security experience, Crystal received the "Safe & Sound" award for exceptional teamwork, compassion, and decisive action in a moment of need. Her story exemplifies the power of kindness and collaboration. Read more about Crystal’s inspiring recognition. -
Dog Detection Spotlight - Kyle and Maverick
As part of Allied Universal Enhanced Protection Services’ fleet of detection canine teams, Kyle and Maverick are trained and certified to screen cargo under the U.S. Transportation Security Administration’s (TSA) Third-Party Canine (3PK9) Program. -
-
Employee Spotlight: Meet Adriana Lopez
Adriana Lopez began her career with Allied Universal as a Security Officer and advanced to Account Manager. Her journey shows how Allied Universal jobs provide real opportunities for career growth and leadership. -
About Allied Universal
Allied Universal provides unparalleled service, systems, and solutions to help serve, secure, and care for the people and businesses in our communities. -
Veterans and Allied Universal
Allied Universal has the highest level of respect for veterans and a myriad of opportunities for rewarding careers. Learn more and search our open jobs. -
Allied Universal Again Named to Newsweek List of America's Greatest Workplaces for Women
IRVINE, Calif. – March 5, 2025 -- Allied Universal®, the world’s leading security and facility services company, has been named to the Newsweek list of America's Greatest Workplaces for Women 2025 for the second consecutive year. -
Frequently Asked Questions
Learn more about Allied Universal and find answers to some common questions. -
Canine (K9) Security Careers
Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. -
Careers in Insurance Investigation
Allied Universal roles for Insurance Investigators, Surveillance Investigators, SIU Investigators, Claims Investigators, Fraud Investigators -
Corporate and Field Careers
Allied Universal is looking for professionals to join our integrated team.
Search open jobs and join us in a corporate support, sales, or leadership career. -
Event Services Careers
From stadiums and concerts to convention centers, we have amazing career opportunities for talent in Events Services.
Search jobs at Allied Universal here. -
Janitorial Careers
Allied Universal has rewarding career opportunities in janitorial services and offers training, growth and benefits.
Search our jobs and apply today. -
Landscaping Jobs at Allied Universal
At Allied, we are always looking for phenomenal people to join our Landscaping team.
Learn about landscape careers and view open jobs with us here. -
Enhanced Protection Services Careers
From risk consulting and investigations to executive protection and intelligence, Allied Universal has many professional services careers. Search our jobs. -
Technology Careers
Careers in security technology services at Allied Universal offer training, career paths to management and a full range of benefits.
Search jobs and apply. -
Security Careers
Do you have a passion for being there for others? Allied Universal wants you.
Learn more about our security careers and view security jobs here. -
Behind the Badge: Real Stories. Real Security Careers.
Discover the people behind the uniform. In Behind the Badge, our security professionals share what brought them to the industry, what drives them every day, and how their roles make a difference. From first days on the job to career growth and proud moments, these stories offer an inside look at what it really means to protect and serve with Allied Universal. -
Allied Universal SkillBridge Program
Allied Universal® partners with the U.S. Department of Defense (DoD) SkillBridge Program to support transitioning service members with up to 180 days of on-the-job training during their final months of active duty, while they continue to receive full DoD pay and benefits. -
Security Professionals - Earn More. Your Way.
When you want to earn more, flexibility matters. That’s why Allied Universal puts the power in your hands with Claim a Shift. Explore the latest security officer and security professional job openings at Allied Universal. Browse available roles and apply today. -
Retail to Security: Brandon’s Inspiring Journey
Discover Brandon Havens-Wright's inspiring transition from a 13-year retail career to a fulfilling role in security at Allied Universal. Learn how his commitment to service, mentorship, and dedication to people-first principles have shaped his journey and impacted others. -
Colleen Holmes: A Journey of Growth, Leadership, and Lasting Relationships at Allied Universal
Explore Colleen Holmes' inspiring career journey from Talent Acquisition Specialist to Director of Recruiting Enablement at Allied Universal. Discover how her 15+ years of experience, leadership, and meaningful relationships have shaped her path and continue to drive success within the organization. Learn about her dedication to supporting recruiting teams and creating opportunities for growth.
