Security Guard Full Time Patrol Customer Care Job in Virginia Beach, Virginia
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Guard Full Time Patrol Customer Care in Virginia Beach, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, support access control activities, and provide exceptional customer service. You will communicate professionally with employees and visitors while contributing to a welcoming environment. At Allied Universal, you will deliver through teamwork, integrity, reliability, agility, and innovation in a people-first culture.
Position Type: Full Time
Pay Rate: $19.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 10:00 PM - 06:00 AM |
| Tue | 10:00 PM - 06:00 AM |
| Thur | 10:00 PM - 06:00 AM |
| Sat | 10:00 PM - 06:00 AM |
| Sun | 10:00 PM - 06:00 AM |
What You'll Do:
- Provide customer service to employees, visitors, contractors, and delivery personnel at a technology-focused location by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
- Monitor access points, verify credentials as required, maintain visitor and contractor entry records, and report access concerns according to site procedures.
- Respond to incidents, alarms, and critical situations in a calm, problem-solving manner; communicate observations and request appropriate support in accordance with established protocols.
- Conduct regular and random patrols of office areas, common spaces, parking areas, loading zones, and the property perimeter to help to deter unauthorized activity and identify potential concerns.
- Prepare clear, accurate activity and incident reports, and communicate relevant information to site leadership and Allied Universal supervision.
Minimum Requirements:
- CPR certification is preferred.
- Customer service experience is preferred.
- Access control/badge experience is preferred.
- A guard card/license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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