Security Officer - Shopping Center Patrol Driver

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Shopping Center Patrol Driver in Wichita, KS, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail location, you will conduct routine patrols of sales floors, entrances, parking areas, and back-of-house spaces, staying highly visible to help to deter security-related incidents. You will respond to alarms and guest concerns, document observations, and communicate clearly with store teams and local responders. This is a driving post requiring a valid driver’s license. Join Allied Universal’s people-first, integrity-driven team.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, associates, and guests by carrying out security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting emergency services and/or store management as needed.
• Conduct regular and random patrols throughout the retail location, including sales floor, entrances, exits, stock areas, parking areas, and the exterior perimeter as assigned.
• Maintain a visible presence to help reduce theft, disorderly conduct, and/or other unwanted activity, and report suspicious behavior according to post orders.
• Monitor entrances, exits, and high-traffic areas, helping to manage access and/or crowd flow during peak shopping periods.
• Assist with incident reporting by documenting observations, actions taken, and key details in written reports and/or electronic systems.
• Support store personnel with security-related requests such as escorts, opening and/or closing procedures, and response to alarms or service calls per site policy.
• Communicate professionally with customers and associates, using de-escalation techniques when addressing disputes, disturbances, and/or policy violations.
• Observe and report property hazards, maintenance concerns, and/or lighting issues that could contribute to incidents, following the established notification process.
• Operate and/or observe surveillance systems when assigned, and notify appropriate personnel of potential security-related concerns.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.