Security Officer - Residential Desk Monitor

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Residential Desk Monitor in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional with Allied Universal at a residential location, you will be the first point of contact for residents and visitors, creating a welcoming and secure environment. Your responsibilities will involve monitoring entry points, verifying credentials, and providing exceptional customer service. By maintaining a consistent and professional presence, you help to deter potential security-related incidents and contribute to a positive living experience for everyone. Join a company that values teamwork, integrity, and putting people first, and be a part of a caring culture where your contributions truly make a difference.

Position Type: Part Time

Pay Rate: $17.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Greet and assist residents, guests, and visitors at the front desk, providing exceptional customer service and maintaining a welcoming environment.
• Monitor access points at the location, verifying credentials and maintaining visitor logs as required by site-specific policies.
• Respond to incidents and/or critical situations at the front desk in a calm, problem-solving manner, following Allied Universal procedures and site instructions.
• Assist residents and visitors by providing information and guidance about building policies and procedures.
• Handle packages and deliveries, maintaining proper documentation as specified by the location's protocols.
• Communicate promptly with property management, residents, and Allied Universal supervisors regarding security-related concerns or incidents.
• Document and report all security-related events, observations, and activities in daily logs and incident reports according to site requirements.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.