Security Officer Dispatch
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch in Woodland Hills, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal as a Dispatch professional at a commercial real estate location, where you will monitor activity, coordinate communications, support access control functions, and help respond to security-related concerns with professionalism and care. In this fast-paced role, you will stay visible through strong communication, deliver exceptional customer service, and work with an agile, reliable team that puts people first and acts with integrity.
Position Type: Full Time
Pay Rate: $21.90 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 02:00 PM - 10:00 PM |
| Tue | 02:00 PM - 10:00 PM |
| Sat | 06:00 AM - 02:00 PM |
| Sun | 06:00 AM - 02:00 PM |
What You'll Do:
- Provide customer service to tenants, visitors, and property staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a commercial real estate location.
- Monitor radio, phone, alarm, and camera activity; receive calls for service; document details; and dispatch personnel to incidents, maintenance issues, and other priority situations in a calm, problem-solving manner.
- Coordinate communication between on-site personnel, property management, emergency responders, and/or vendors, helping to support timely awareness of incidents, access concerns, and unusual activity.
- Maintain accurate dispatch logs, incident reports, and daily activity records, helping to support follow-up, trend tracking, and communication across shifts.
- Conduct regular and random patrols around the business and perimeter as needed, while monitoring working environments and conditions that may vary by location.
Minimum Requirements:
- A minimum of 2 years of security-related experience is required.
- Access control and/or badge experience is preferred.
- A guard card and/or license is preferred.
- Customer service experience is preferred.
- Alarm panel experience is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
PPO 14417
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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