Security Officer Reception Desk

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Desk in Charlestown, IN, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Front Desk Officer in a healthcare location, where you will welcome visitors, manage access, and support daily security-related operations through strong communication and professionalism. In this highly visible role, you will help to create a welcoming environment, respond to questions, and support site needs with the agile, reliable, innovative, and people-first approach that defines Allied Universal.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

DayTimeMon03:30 PM - 12:00 AMTue03:30 PM - 12:00 AMWed03:30 PM - 12:00 AMThur03:30 PM - 12:00 AMFri03:30 PM - 12:00 AM

What You'll Do:

• Provide customer service by carrying out site-specific procedures, front desk protocols, visitor reception duties, and when appropriate, emergency response activities in a healthcare location.
• Monitor access at the front desk by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and communicating entry procedures with professionalism and courtesy.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and report details to site contacts and/or Allied Universal leadership as needed.
• Support a professional front desk presence by answering questions, directing patients, staff, and visitors to appropriate areas, and assisting with security-related concerns according to site policies.
• Complete required reports and documentation related to incidents, visitor activity, and other security-related matters in a timely and accurate manner.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• The ability to lift up to 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

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If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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