Security Officer - Hospital Roving Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Hospital Roving Patrol in Durham, NC, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As an Unarmed Patrol Officer at a leading healthcare location, you will monitor and patrol assigned areas, conduct routine rounds, and remain visible to help reduce security-related incidents. You will support staff, patients, and visitors with professional customer service, clear communication, and timely reporting using site technology. At Allied Universal, you will bring integrity, teamwork, and a caring, people-first approach in an agile and reliable environment.

Position Type: Full Time

Pay Rate: $20.46 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including coordinating notifications to site leadership, clinical staff, and/or emergency responders per post orders.
• Conduct regular and random unarmed patrols of interior areas, corridors, entrances, waiting areas, and exterior perimeter to help to deter unauthorized activity.
• Control access by monitoring doors and key access points, verifying authorization when required, and directing patients, visitors, and vendors to appropriate destinations.
• Monitor and report suspicious activity, unsecured doors, hazards, and unusual conditions; document findings and report concerns to the appropriate site contact.
• Assist with visitor management tasks such as providing directions, supporting check-in processes when requested, and helping to maintain orderly traffic flow in lobbies and common areas.
• Support de-escalation efforts during disruptive behavior by using verbal skills, maintaining a professional presence, and requesting additional assistance when needed.
• Complete detailed incident reports, shift logs, and other required documentation in a timely manner and in accordance with site-specific policies.
• Monitor alarms, cameras, and/or access control systems as assigned and report irregularities to the appropriate personnel.
• Participate in drills and follow emergency procedures for medical emergencies, fire, severe weather, and other site-specific events as directed by post orders.

Minimum Requirements:

• Be 21+ years of age.
• Customer service experience is preferred.
• Comfortable using computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.