Security Officer Patrol Retail Town Center

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Life doesn’t always follow a fixed schedule. That’s why we created the Security Officer – Part Time Enhanced position: a flexible, dependable option for individuals looking to supplement their income, gain hands-on experience, or work toward a full-time career with the industry leader.

As a Security Officer Patrol Retail Town Center in Foothill Ranch, CA, this role is designed to provide reliable, consistent hours at an assigned site with the flexibility for you to earn more by picking-up additional shifts when it works for you.

The property we patrol in the vehicle and on foot patrol

Officers will conduct continuous patrols of the entire property using the assigned patrol vehicle.
Vehicle patrol responsibilities include:
• Driving through all parking lots, drive lanes, and access roads
• Monitoring tenant spaces, entrances, and surrounding areas
• Observing for suspicious activity or individuals
• Checking for property damage, hazards, or maintenance concerns. Reporting when found.
• Maintaining a strong visible security presence
Vehicle Speed Requirement
While patrolling the property, officers must not exceed 15 MPH at any time.
Driving slowly allows officers to properly observe their surroundings and maintain a safe environment for pedestrians and tenants.

Foot Patrol Responsibilities
Vehicle patrol must be supplemented with consistent foot patrols throughout the shift.
Foot patrols must include:
• Walking around the exterior of each building
• Checking behind buildings
• Inspecting low visibility areas
• Checking service corridors and walkways
• Monitoring stairwells and entrances when applicable
• Observing for unauthorized individuals
Foot patrols help identify issues that may not be visible from the vehicle.

Pay Rate: $19.50 / Hour

Job Schedule:

How This Role Works:

• Fixed-Shift Commitment (“Anchor Shifts”): You will be hired for a designated site and weekly shift that serves as your reliable base schedule. This assignment requires a six (6) month commitment.
• Earn More, Claim-A-Shift Program: In addition to your fixed shift, you may pick-up extra shifts through our scheduling platform, allowing you to increase earnings and gain experience across multiple sites. Work part-time hours this week and full-time the next. It’s all up to you.

This role is ideal for candidates seeking part-time employment with flexibility, income stability, and opportunities to build-up to a full-time schedule of up to 40 hours per week; always with the option to scale back when needed.

Responsibilities:

• Provide customer service to visitors, tenants, and/or staff by carrying out site-specific procedures, access-related policies, and when appropriate, emergency response activities.
• Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting relevant details and communicating with site contacts as needed.
• Conduct regular and random patrols throughout the retail location, common areas, parking areas, and perimeter to help identify unusual activity and report security-related concerns.
• Monitor entrances, storefront corridors, and high-traffic areas to help support order, assist with directional questions, and report suspicious behavior, hazards, and/or policy violations.
• Assist with closing procedures, incident reporting, and coordination with local authorities and/or emergency personnel when appropriate, following Allied Universal and site-specific guidelines.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• The ability to lift up to 20 pounds is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.