Operations Support Specialist

Company Overview:

Advance your career in security with Allied Universal® Enhanced Protection Services, the global leader in security and threat mitigation. Following the acquisition of MSA Security® in 2021, we became the world's largest non-governmental canine detection company. Specializing in canine explosives and firearm detection, we offer exciting career opportunities for those passionate about canine security. Join our innovative team committed to excellence in the security industry and make a meaningful impact. Explore key roles such as canine officers, handlers, trainers, veterinary technicians, and kennel managers.

This position is a support role for the Threat, Disaster and Emergency Response division. The role is responsible for handling key financial and operational processes, including payroll support, accounts payable (AP), accounts receivable (AR), and billing functions. The ideal candidate ensures accuracy, timeliness, and effective communication across internal teams, subcontractors, and clients.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position.  Other duties may be assigned:

• Review, code, and submit subcontractor invoices (including Police Departments, Security Companies, and Independent Contractors) to Accounts Payable for processing.
• Communicate with subcontractors, internal departments, independent contractors, and W-2 active law enforcement personnel regarding pay, invoice submissions, and updates to critical information.
• Maintain pay and billing accuracy at 95% or higher in accordance with company standards; track and report AP accuracy weekly.
• Review and update BRE (Billing Reconciliation/Reporting Elements) for AP invoices on a weekly basis.
• Ensure timely processing, verification, and validation of vendor invoices.
• Prepare and submit billing invoices, including communication with clients regarding billing processes, special procedures, and AR-related matters.
• Perform additional administrative and operational duties of a similar nature as required to support the assigned office.

BASIC QUALIFICATIONS:  To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills, and/or experience required in order to be hired.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Formal Education, Licenses, and Certifications Required:

• High School Diploma or GED required

Type and Length of Specific Experience Required:

• Minimum two (2) years of administrative experience in accounts payable, accounts receivable, billing, payroll, or a related finance/operations support role
• Experience working in a high-volume, detail-driven environment with strict accuracy requirements

Knowledge and Skills Required:

• Basic understanding of security operations
• Experience handling sensitive or time-critical information with a high degree of professionalism
• Strong written and verbal communication skills
• Ability to interpret and follow instructions in written, oral, diagrammatic, or schedule formats
• Proficiency in personal computers and standard office productivity software
• Strong multitasking skills with exceptional attention to detail
• Excellent customer service and service delivery mindset
• Courteous and professional telephone etiquette
• Strong interpersonal skills with the ability to interact across diverse groups and organizational levels

OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION:

These are other criteria that may enhance the hiring decision but would not rule out the candidate for consideration if not present.

• 3 years of security industry experience
• Experience in scheduling and/or working with law enforcement
• Prior experience coordinating with vendors, subcontractors, or external partners

PHYSICAL REQUIREMENTS AND ENVIRONMENT:

• Office environment with minimal to no exposure to extreme temperatures expected
• Major activities include working on PC while sitting, and telephone use
• Physical effort is limited, to include standing, bending, light lifting, and limited stretching and reaching
• Must be able to submit to drug screening to the extent permissible by law
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

BENEFITS:

Pay is $22 per hour

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.