Security Officer - Flex Lobby Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Lobby Desk in Knoxville, TN, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a residential location as a Front Desk Officer, where you will welcome residents and guests, manage access procedures, monitor cameras and alarm activity, and document security-related observations. You will be a calm, professional point of contact, using clear communication and customer service to help support a positive community experience. Bring agility, reliability, and integrity as you collaborate with the team and respond to concerns with care and innovation.

Position Type: Flex

Pay Rate: $14.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to residents, guests, vendors, and/or service providers by following site-specific security-related procedures and access control guidelines.
• Staff the front desk by monitoring the entry area, greeting and directing visitors, and verifying identification, credentials, and/or authorization prior to granting access.
• Answer phones, manage intercom and/or call box requests, and document resident and visitor activity in logs, reports, and/or electronic systems per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting on-site management and/or emergency services when appropriate.
• Monitor cameras, alarms, and other security-related systems from the front desk and report maintenance concerns, suspicious activity, and/or policy violations through the proper channels.

Minimum Requirements:

• A guard card and/or applicable state-issued license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.