Security Officer Dispatch Operator

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Operator in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional in a dynamic tech and telecom location, where you will monitor activity across assigned areas, support coordinated responses to security-related incidents, and help to maintain smooth communication between teams. This role offers the chance to stay engaged, provide outstanding customer service, and contribute through teamwork, integrity, agility, reliability, and innovation every day.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

DayTimeWed01:45 PM - 10:15 PMThur01:45 PM - 10:15 PMFri01:45 PM - 10:15 PMSat01:45 PM - 10:15 PM

What You'll Do:

• Provide customer service to employees, visitors, and vendors by carrying out site-specific procedures, communication protocols, and when appropriate, emergency response activities.
• Monitor phones, radios, alarms, cameras, and other security-related systems, and dispatch personnel to reported incidents, service calls, and priority situations in a calm, problem-solving manner.
• Document incidents, activities, and communications in dispatch logs and reports, helping to support accurate recordkeeping and timely follow-up.
• Coordinate access-related requests, visitor activity, deliveries, and after-hours communications in accordance with location policies and technology-focused workplace procedures.
• Conduct regular and random patrols around the business and perimeter as needed, while supporting dispatch operations in a dynamic location environment.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Access control and badge experience is preferred.
• Be comfortable using a computer or tablet, which is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

.