Security Officer - Flex Mall Communications

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Mall Communications in Mason, OH, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer at a busy retail and mall location, you will support on-site teams by monitoring activity, managing access control and badges, and coordinating responses to security-related incidents using computer-based tools. You will communicate clearly with store partners and guests, document events, and help keep operations running smoothly. At Allied Universal, you will work with an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Flex

Pay Rate: $17.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and visitors by following security-related procedures, location-specific policies, and when appropriate, emergency response activities.
• Operate the dispatch function by monitoring radios, phones, and security-related systems, relaying information to on-site personnel, and coordinating responses to routine and critical incidents.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and escalating to site leadership and/or emergency services as directed.
• Maintain accurate dispatch logs, incident reports, and shift activity records, including tracking officer status, assignments, and key communications.
• Conduct regular and random patrols around the retail location, common areas, and perimeter as required by post orders and operational needs.

Minimum Requirements:

• Have at least 6+ months of security-related experience.
• Being comfortable using a computer or tablet is preferred.
• Having CPR and/or First Aid is preferred.
• Having access control and/or badge experience is preferred.
• Having customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.