Security Officer - Dispatch Operator

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operator in New Brunswick, NJ, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer at a healthcare location, you will help coordinate security-related responses, monitor alarms and camera activity, track calls for service, and communicate clear updates to on site teams and partners. You will support routine patrol coverage by directing resources where needed, keeping a professional presence, and delivering customer focused service. At Allied Universal, you will work with an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $22.35 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare location.
• Operate the dispatch center by monitoring alarms, access control notifications, and camera systems; receive calls for service; and dispatch officers and/or other resources per post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, coordinating communications with site leadership and emergency services when directed.
• Maintain accurate security-related documentation including incident reports, dispatch logs, shift activity records, and pass-down information in accordance with site requirements.
• Support regular and random patrol operations by coordinating patrol assignments, tracking officer status via radio and/or phone, and relaying priority updates to personnel in the field.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.