Security Officer Dispatch Operator
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch Operator in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer at a financial institution location, you will monitor activity, coordinate communications, and support timely responses to security-related situations. This role blends keen attention to detail with outstanding customer service and clear communication. Join Allied Universal and be part of a team that is agile, reliable, and innovative, with a people-first culture built on teamwork and integrity.
Position Type: Full Time
Pay Rate: $20.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 06:00 AM - 02:00 PM |
| Tue | 06:00 AM - 02:00 PM |
| Wed | 06:00 AM - 02:00 PM |
| Sat | 06:00 AM - 02:00 PM |
| Sun | 06:00 AM - 02:00 PM |
What You'll Do:
- Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a financial institution location.
- Monitor communication channels, dispatch personnel to reported incidents, and document security-related activity, calls, and/or status updates in a timely manner.
- Respond to incidents and critical situations in a calm, problem-solving manner, helping to coordinate resources and relay information to site leadership and/or emergency responders.
- Conduct regular and random patrols around the business and perimeter as needed, while monitoring access activity and reporting unusual conditions or concerns.
- Support daily operations by maintaining post records, preparing incident reports, and communicating professionally with employees, visitors, and/or contractors regarding site procedures.
Minimum Requirements:
- Possess 3+ years of combined law enforcement, military, and/or security-related experience, or possess a college degree.
- Provide proof of a high school diploma or GED as required by the client.
- Be 21+ years of age.
- Access control and badge experience is preferred.
- CPR certification is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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