Security Officer - Retail Outlet Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Retail Outlet Patrol in Newport Beach, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Patrol Officer at a busy retail location, you will conduct routine foot patrols, stay highly visible to help reduce security-related incidents, and support shoppers and tenants with clear communication and a helpful, customer-focused presence. You will document observations, respond to calls for service, and partner with site teams to resolve concerns. At Allied Universal, you will bring integrity, teamwork, and an agile, people-first approach every shift.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to guests, tenants, and store personnel by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities in a retail and shopping center location.
• Conduct regular and random patrols of interior common areas, parking areas, and perimeter routes to help to deter unauthorized activity and/or policy violations.
• Respond to incidents and critical situations in a calm, problem-solving manner, including de-escalation support and coordination with site leadership and local responders as needed.
• Monitor and report suspicious activity, hazards, and maintenance concerns; complete accurate documentation such as activity logs and incident reports per Allied Universal and site requirements.
• Support access control and crowd management during peak shopping periods and special events, assisting with directions, lost and found inquiries, and customer concerns.

Minimum Requirements:

• Customer Service Experience - preferred.
• Lift Up to 20 lbs - preferred.
• Guard Card/License - preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.