Security Officer Dispatch Specialist
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch Specialist in Norfolk, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional in a dynamic tech, media, and telecom location, where you will monitor activity, coordinate communications, document incidents, and support timely responses to security-related needs. This role offers the chance to stay engaged, help to deter incidents through awareness and visibility, and deliver outstanding service while reflecting our agile, reliable, innovative, and people-first culture.
Position Type: Part Time
Pay Rate: $19.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Sat | 07:00 AM - 03:00 PM |
| Sun | 07:00 AM - 03:00 PM |
What You'll Do:
- Provide customer service to clients and employees by managing dispatch communications, documenting security-related activity, and following site-specific procedures for the location.
- Monitor radios, phones, alarms, cameras, and other communication systems to receive calls for service and route information to the appropriate personnel in a timely, professional manner.
- Respond to incidents, critical situations, and emergency-related communications in a calm, problem-solving manner, helping to coordinate resources and relay updates to supervisors, first responders, and/or site contacts.
- Track daily activity, maintain accurate logs and incident reports, and support access control, visitor coordination, and other security-related operations for a dynamic tech, media, and telecom environment.
- Conduct regular and random patrol support by dispatching officers to assigned areas, monitoring coverage around the business and perimeter, and communicating changes in site conditions as needed.
Minimum Requirements:
- A guard card/license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial Benefits: Participate in our retirement savings plan to invest in your future.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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