Security Officer - Unarmed Patrol Agent

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Unarmed Patrol Agent in North East, MD, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer in a high-end retail location, you will monitor and patrol assigned areas, perform routine rounds, and remain highly visible to help reduce security-related incidents. You will assist with access control, respond to concerns, and communicate clearly with store teams and guests while documenting activity in real time. At Allied Universal, you will bring integrity, teamwork, and a people-first approach to every shift.

Position Type: Full Time

Pay Rate: $16.75 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to customers and staff by carrying out security-related procedures, site-specific policies and when appropriate, emergency response activities in a retail location.
• Respond to alarms, incidents and critical situations in a calm, problem-solving manner, including de-escalation and coordination with store leadership and/or emergency responders as needed.
• Conduct regular and random patrols of sales floors, back-of-house areas, receiving docks, parking areas and the exterior perimeter to help to deter unwanted activity.
• Monitor access points, fitting rooms and high-traffic areas, watch for unusual behavior and policy violations, and support loss prevention awareness through visible presence and customer engagement.
• Complete required reports and logs, document incidents and observations, and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Customer Service Experience - preferred.
• Access Control/Badge Experience - preferred.
• Comfortable Using Computer or Tablet - preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.