Security Officer - Flex Front Desk Agent

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Flex Front Desk Agent in Phoenix, AZ, you will serve and safeguard clients in a range of industries. Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer with Allied Universal, you will be the welcoming first point of contact at a professional office location, helping manage visitor check-in, access control, and phone and/or radio communications. You will monitor cameras and alarm activity, document security-related events, and support employees and guests with a customer-first approach. Bring agility, reliability, and integrity while collaborating with your team to deliver a polished, people-first experience.

Position Type: Flex

Pay Rate: $22.40 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to visitors, employees, and/or vendors by following site-specific procedures, access protocols, and other security-related policies.
• Monitor the front desk area, observe activity in and around the lobby, and report suspicious activity to help to deter unwanted behavior.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as directed by post orders.
• Manage visitor processing tasks such as sign-in and/or sign-out, issuing temporary badges as directed, and maintaining accurate logs and reports.
• Support emergency response activities from the front desk post, including communicating instructions and/or updates per site procedures.

Minimum Requirements:

• Have 2+ years of security-related experience.
• Be 21+ years of age.
• Be comfortable using a computer or tablet, preferred.
• Have alarm panel experience, preferred.
• Have customer service experience, preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.