Security Officer Dispatch
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch in Santa Ana, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch Professional at a dynamic financial institution location, where you will monitor activity, coordinate responses to security-related concerns, and support smooth communication across the site. In this fast-paced role, you will use technology to document incidents, relay critical information, and help maintain a professional environment while delivering outstanding customer service through teamwork, reliability, and integrity.
Position Type: Full Time
Pay Rate: $23.00 / Hour
Job Schedule:
DayTimeMon04:00 PM - 12:00 AMTue04:00 PM - 12:00 AMSat08:00 AM - 04:00 PMSun08:00 AM - 04:00 PMWhat You'll Do:
- Provide customer service to employees, visitors, and vendors by following site-specific procedures, access protocols, and security-related communication standards at a financial services location.
- Monitor phones, radios, alarms, cameras, and dispatch systems, and coordinate the timely relay of information to on-site personnel, supervisors, and/or emergency responders as needed.
- Respond to incidents, service calls, and critical situations in a calm, problem-solving manner, documenting details and forwarding updates through established reporting channels.
- Maintain accurate logs, incident reports, visitor information, and dispatch records, helping to support daily operations and security-related awareness across the location.
- Conduct regular and random patrol support through remote monitoring and communication, helping to identify unusual activity, direct resources, and follow post orders and emergency response procedures.
Minimum Requirements:
- Being comfortable using a computer or tablet is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver's license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
.If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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