Security Officer - Security Dispatch

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Security Dispatch in South San Francisco, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. As a Dispatch Officer at a leading healthcare location, you will monitor activity, coordinate responses to security-related calls, and support access control and incident communications across the site. You will remain highly visible, conduct routine patrols as needed, and deliver customer-focused service to staff and visitors. At Allied Universal, you will bring agility, reliability, and innovation to a caring, people-first team that acts with integrity.

Position Type: Full Time

Pay Rate: $33.00 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to patients, visitors, and staff by following Allied Universal and site-specific security-related procedures, policies, and emergency response activities as appropriate.
• Operate the dispatch function by monitoring alarms, cameras, and/or access control systems; receive calls for service; and coordinate response resources using radio, phone, and/or computer systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, including documenting events and escalating concerns to site leadership and/or emergency services when needed.
• Maintain accurate dispatch logs, incident reports, and shift activity records; communicate clear updates during routine operations and during urgent events.
• Conduct regular and random patrols around the facility, including entrances, common areas, and perimeter, when assigned. Working environments and conditions may vary by location.

Minimum Requirements:

• Access control and badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.