Security Officer - Alarm Dispatch Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Alarm Dispatch Desk in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer at a leading tech and telecom location, you will monitor cameras and alarm panels, track activity in real time, and coordinate security-related responses and communications. You will support routine patrols with clear radio and phone dispatch, document incidents using computer and/or tablet tools, and deliver a welcoming customer service experience. Join Allied Universal to work with an agile, reliable team that acts with integrity and puts people first.

Position Type: Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to personnel and visitors by following Allied Universal security procedures, site-specific policies, and when appropriate, emergency response activities at a technology-focused location.
• Operate the dispatch post by monitoring alarms, CCTV, and access control systems, documenting activity, and notifying appropriate personnel per post orders.
• Receive and triage calls for service, incidents, and work requests, then coordinate responses with on-site officers and/or client teams using radio, phone, and electronic systems.
• Respond to incidents and critical situations in a calm, problem-solving manner, completing detailed reports and escalating issues according to site protocols.
• Conduct regular and random patrols of interior areas, entrances, and perimeter zones as assigned, helping to deter unauthorized activity and/or policy violations.

Minimum Requirements:

• Have at least 1+ years of security-related experience.
• Be comfortable using a computer or tablet, preferred.
• Have customer service experience, preferred.
• Have alarm panel experience, preferred.
• Have CPR and/or First Aid, preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.