Security Officer Communications Center
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Communications Center in Sterling, VA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional at a dynamic tech and telecommunications location, where you will monitor activity, coordinate communications, and help support timely responses to security-related concerns. In this fast-paced role, you will remain a key point of contact while delivering strong customer service. Guided by our agile, reliable, and innovative approach, you will work with a caring team that puts people first and acts with integrity.
Position Type: Full Time
Pay Rate: $23.18 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 11:00 PM - 07:00 AM |
| Tue | 11:00 PM - 07:00 AM |
| Wed | 11:00 PM - 07:00 AM |
| Thur | 11:00 PM - 07:00 AM |
| Sun | 11:00 PM - 07:00 AM |
What You'll Do:
- Provide customer service to clients, visitors, and/or employees by following site-specific procedures, handling incoming calls and radio traffic, and supporting security-related dispatch operations.
- Monitor alarms, cameras, communication systems, and/or incident reporting tools, and respond to routine and critical situations in a calm, problem-solving manner.
- Coordinate the dispatch of security-related personnel to incidents, service requests, and/or emergency situations, while maintaining clear communication with site contacts and first responders as appropriate.
- Document incidents, activities, and/or communication logs accurately, and help to support continuity of operations within a fast-paced technology location.
- Conduct regular and random patrols around the business and perimeter as needed, noting unusual activity and reporting concerns according to site procedures.
Minimum Requirements:
- At least 1 year of security-related experience is required.
- Access control and badge experience is preferred.
- Customer service experience is preferred.
- CPR and First Aid certification is preferred.
- A guard card and/or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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