Recruiting and Human Resources Manager

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring A Site Recruitng Manager to support our hiring needs across several locations. Our ideal candidate would have experience as a Talent Acquisition Specialist, Project management experience and understand how to manage a hiring process from start to finish.

Allied Universal® is hiring a Site Recruiting Manager. The Account Recruiting manager will support one account and own the recruiting lifecycle in support of account managers in the field, supporting and pre-screening to ensure sites are adequately staffed. The account recruiting manager will furthermore drive onboarding expectations and compliance, implementing human resources programs in adherence to corporate standards. This will Include advisory services, support, and guidance in both functional areas. The account Recruiting Manager supports strategic client portfolios spanning multiple sites (including international locations), requiring coordination across time zones and vendor partners. The account Recruiting manager may expect to travel up to 25% of their time, as necessary.

RESPONSIBILITIES:

Sourcing and Pipeline Management

• Use innovative sourcing techniques to understand and leverage market conditions for targeted sources to prepare distinct and effective recruiting approaches to those markets
• Work in collaboration with the members of the Talent Acquisition Team to identify, capture and report relevant and creative sourcing techniques to identify trends and assess progress
• Participate and provide expert guidance in the development of short and long-term recruiting strategy
• Develop business continuity plans related to staffing of Allied Universal personnel nationwide
• Develop community based outreach and implement recruiting strategy toward achieving affirmative action goals

Recruitment Counsel as Subject Matter Expert

• Provide formal and informal training and coaching to management and leadership on recruiting and interview trends, techniques, and best practices; this may include job description review, creating engaging and creative job postings, interview guides, and obtaining referrals through local professional networking activity

Hiring Manager Engagement

• Work with senior and line management to ensure a deep understanding of job responsibilities and a successful profile for needed talent
• Organize and lead discussion on interview feedback and selection decision; provide expertise in selection and placement from overseeing initial screening through making hiring decisions
• Provide coaching on assessment and reference results

Candidate Experience Management

• Ensure high engagement and communication from first outreach to new hire start date

Human Resources Management

• Provide expertise and guidance regarding career development plans for employees; ensure equal opportunity for advancement
• Support account by conducting employee relations investigations involving account and regional leadership
• Work through to resolution of new and ongoing employee relations issues, such as complaints, disciplinary actions, and develop performance improvement plans for underperforming employees and monitor progress toward stated goals
• Develop training materials and facilitate learning sessions for Enterprise Account leadership on various relevant human resources topics

Metrics and reporting

• Create, edit, and maintain accurate and meaningful recruiting metrics to measure effectiveness of sourcing strategy and time in process
• Proactively communicate with senior management any issues that may have a significant impact to the business
• Track onboarding completion rates and timeline compliance
• Monitor training delivery and certification completion across portfolio
• Analyze turnover trends and retention data to inform recruiting and retention strategies

Onboarding Management

• Place personnel onboarding tickets in client HR systems
• Coordinate badge processing with client security operations teams
• Place IT access tickets for email, collaboration tools, and authentication devices
• Track onboarding completion via personnel tracking systems and maintain compliance records
• Manage onboarding documentation and coordinate new hire orientation
• Manage 30/60/90-day milestone tracking and new hire check-ins
• Process offboarding including systems termination, credential collection, and uniform return

Training Program Coordination

• Maintain training content library and coordinate training materials distribution
• Schedule and coordinate training sessions across multiple sites and time zones
• Manage on-the-job training scheduling, logistics, and material distribution
• Track training completion and certification requirements across all personnel
• Monitor compliance with training timelines and follow up on incomplete requirements
• Support rollout coordination for standardized training programs across portfolio locations

Operational Support and Process Improvement

• Maintain onboarding process documentation and operational guidance materials
• Audit compliance with operational standards and client procedures
• Coordinate uniform orders, equipment provisioning, and site supplies
• Manage administrative systems including vendor and client platforms
• Identify process gaps and implement scalable solutions to support multi-site operations
• Support workforce management across time zones for global or multi-site portfolios

QUALIFICATIONS (MUST HAVE):

• Must possess one of the following:
• Associate’s degree in Human Resources Management, Organizational Behavior, Business, or a related field with three (3) years of human resources generalist work experience
• High school diploma with five (5) years of human resources generalist experience
• Minimum of five (5) years of full life cycle, high volume recruiting experience
• Minimum of three (3) years of Human Resources/Employee Relations experience
• Prior work experience in employee development and engagement as well as policy implementation and interpretation
• Prior work experience using an Applicant Tracking System, preferably iCIMS
• Experience coordinating across multiple sites or international locations
• Background in operational process development and onboarding systems
• Experience with IT provisioning coordination and systems access management
• Expert level knowledge leading full lifecycle recruiting for exempt and non-exempt positions with a national scope; sourcing, qualifying, networking, assessing, legal parameters, job analysis, wage and salary trends, relationship management, and due diligence
• Ability to leverage existing technology to source candidates through social media, employee lists from the competitive landscape, on-line networking, data mining Internet, and other website functions
• Ability to use knowledge of search engine syntax with a variety of search engines and have a thorough understanding of internet sourcing methods with comprehensive experience with search automation tools
• Working knowledge of employment laws and civil rights legislation
• Strong initiative and solid judgment to provide coaching, manage candidates, influence hiring managers, and work with executives
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
• Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology; proficiency in cloud-based collaboration platforms such as Google Workspace, Slack, or similar tools
• Able to use good independent judgment and discretion
• Outstanding oral and written communication skills
• Process-driven approach with systems-thinking capability
• Ability to work effectively across time zones for multi-site or global portfolios
• Requires up to 25% travel, as necessary

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor’s degree in Human Resources Management, Organizational Behavior, Business, or a related field
• Certified Human Resources Professional (CHRP)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law
• Pay $85,000yr - $95,000.00 yearly DOE

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.