Security Officer - Lobby Check-In Desk

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Check-In Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a busy front desk in a commercial real estate location, where you will welcome visitors, verify access, manage check-ins, and monitor activity using onsite systems. You will respond to inquiries, document incidents, and partner with the site team to help maintain a professional atmosphere and help deter security-related concerns. Bring strong customer service and clear communication to a role built on integrity, teamwork, and a people-first culture.

Position Type: Part Time

Pay Rate: $19.50 / Hour

Job Schedule:

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to tenants, visitors, and vendors at the front desk by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Control access to the property by greeting and screening visitors, issuing temporary badges as directed, and directing authorized individuals to the appropriate locations.
• Monitor lobby activity and security-related systems such as cameras, alarms, and visitor management tools, and report unusual activity per site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, including communicating with property management, law enforcement, and/or emergency services as required.
• Maintain complete and accurate records such as visitor logs, incident reports, and shift activity logs, and communicate relevant information during shift handoff.

Minimum Requirements:

• Have at least 1+ years of security-related experience.
• Be at least 21+ years of age.
• Customer service experience is preferred.
• CPR certification is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.