Security Officer - Lobby Day Shift

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Day Shift in Wilmington, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join Allied Universal at a dynamic manufacturing and industrial location as a Front Desk Officer, where you will welcome visitors, manage access, and support daily security-related operations through strong communication and professionalism. In this customer-facing, driving post, you will help to deter incidents through a visible presence, teamwork, and integrity while delivering a caring and reliable experience for everyone entering the facility.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

DayTimeMon07:00 AM - 03:00 PMTue07:00 AM - 03:00 PMWed07:00 AM - 03:00 PMThur07:00 AM - 03:00 PMFri07:00 AM - 03:00 PM

What You'll Do:

• Provide customer service at the front desk by following site-specific procedures, managing visitor access, and supporting security-related protocols for an industrial location.
• Monitor lobby and entrance activity, verify identification and/or credentials as required, and help to deter unauthorized entry through attentive front desk presence.
• Answer phones, greet employees, visitors, and contractors, and direct them according to location procedures and front desk instructions.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services when appropriate.
• Complete logs, reports, and other front desk documentation related to visitor activity, deliveries, and security-related events in accordance with site policies.

Minimum Requirements:

• Possess 3+ years of combined law enforcement, military, and/or security-related experience or a college degree.
• Be 21+ years of age.
• A valid driver's license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

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If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

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