Security Officer Dispatch Controller
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
As a Security Officer Dispatch Controller in Newark, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal as a Dispatch professional supporting a dynamic financial institution location. In this role, you will monitor activity, coordinate communications, document incidents, and help guide timely responses to security-related needs. You will also support access control functions and provide professional customer service. Bring your attention to detail to a team that values being agile, reliable, innovative, caring, and always acting with integrity.
Position Type: Full Time
Pay Rate: $20.00 / Hour
Job Schedule:
| Day | Time |
|---|---|
| Mon | 06:00 AM - 02:00 PM |
| Tue | 06:00 AM - 02:00 PM |
| Fri | 06:00 AM - 02:00 PM |
| Sat | 06:00 AM - 02:00 PM |
| Sun | 06:00 AM - 02:00 PM |
What You'll Do:
- Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
- Monitor communications systems, receive and relay routine and priority calls, and coordinate the dispatch of personnel to reported incidents, service requests, and security-related concerns.
- Document incidents, calls for service, and operational activity in dispatch logs and related reporting systems with clear and timely updates for supervisors and/or site contacts.
- Respond to incidents and critical situations in a calm, problem-solving manner, helping to support timely communication and coordination with on-site personnel and/or emergency responders.
- Conduct regular and random patrol support functions through remote monitoring of cameras, alarms, and access activity, helping to identify unusual conditions around the business and perimeter.
Minimum Requirements:
- Possess 3+ years of combined law enforcement, military, or security-related experience, or possess a college degree.
- Client requires proof of high school diploma or GED.
- Be 21+ years of age.
- Access control and badge experience is preferred.
- A guard card or license is preferred.
- Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
- Possess a high school diploma or equivalent.
- As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
- Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
- As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
- A valid driver’s license will be required for driving positions only.
Why Join Us:
- Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
- Career Growth: Get paid training and access to career growth opportunities.
- Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
- Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
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